FAQ
Quick answers before talking to us
What people almost always ask before we start, about AI and about SEO/GEO/AEO. Every answer starts with the answer.
The essentials in 30 seconds
- Time to go live
- 5 to 10 working days for the pilot
- Entry price
- From a few thousand euros
- Lock-in
- None, cancel month to month
- Where the models run
- Inside the EU, in Tallinn
- SEO and GEO results
- Technical in weeks, positions in 3 to 6 months
How we work
Do I need technical knowledge to use your services?
No. We carry the technical part and you work from a dashboard in plain language.
No. We work with executives and teams who are not technical. We carry the complicated part and you get a dashboard showing what has been saved, where the risk sits and what to do first. If at some point you want the technical detail, it is documented and we walk you through it.
How long does it take to implement an automation?
The Rapid Pilot is usually running in 5 to 10 working days.
It depends on how tangled the process is, but the "Rapid Pilot" is usually running in 5 to 10 working days. The point is that you see numbers in week one, not in month three. If your CRM is one of the odd ones, hooking it up takes a bit longer and we tell you before we start, not halfway through.
What guarantees do you offer?
Goals and metrics in writing before we start, and tuning until we hit what we agreed.
We set goals and metrics before starting and hand over the full documentation. After go-live there is a support and adjustment period. If the pilot falls short of what we agreed, we keep tuning it with you until it gets there. What we do not promise is a specific spot on Google, because that algorithm is not ours.
What report do I get every month?
A one-page monthly report with what we did, what it cost and what came of it.
Every month you get a report with three things: what was done, which metrics moved and what comes next month. On the automation side that means hours saved, messages handled and errors avoided. On SEO and GEO it means positions, clicks and the times an AI cited you. It all comes from the dashboard, so you can look any day without waiting for the report.
Pricing, contracts and ROI
How much does an AI automation cost?
A pilot starts from a few thousand euros, always with a fixed quote in writing.
It depends on the scope. An AI process automation pilot starts from a few thousand euros. Bigger projects are quoted by how many processes you touch, which systems we integrate with and the volume you move. Before we start you get a fixed quote and an ROI estimate in writing, and maintenance is billed separately, month to month.
Is there a lock-in contract?
There is no lock-in. Maintenance is billed month to month and you cancel whenever you want.
No. We work in phases, each with a clear goal, and there is no lock-in. Maintenance is billed month to month and you can cancel whenever you want. Everything we build is documented and it is yours: the flows, the prompts and the integrations stay with you even if we stop working together.
How is the ROI of an automation calculated?
Hours you stop paying for times their hourly cost, plus errors avoided, minus what the AI costs.
We look at the working hours you stop paying for times the hourly cost, the errors avoided and how long you take to answer a customer. From that we subtract the setup and the monthly fee. The dashboard gives you the month's ROI. 82% of our projects pass 5× within the first 90 days. The full formula is in the ROI calculator.
AI, data and compliance
Which AI models do you use and where do they run?
ChatGPT Luna 5.6, Gemini Flash 3.7 and Lynx_C-v2, which is ours. All three run inside the EU.
It depends on the plan. ChatGPT Luna 5.6 and Gemini Flash 3.7 run inside the EU under SLA, with no retention and no training on your data. Lynx_C-v2, which is ours, runs on our own GPUs in Tallinn. All three stay inside the European Union, so GDPR and LOPD do not depend on where a request travels.
Where is data stored? Are you GDPR compliant?
On our own servers in Tallinn, Estonia, inside the EU, with a signed DPA for every client.
On our own servers inside the EU, in Tallinn, Estonia. The models that are not ours, ChatGPT Luna 5.6 and Gemini Flash 3.7, also run inside the EU under SLA, with no retention and no training. Data is encrypted in transit and at rest, and we sign a DPA contract with every client. We comply with GDPR and LOPDGDD.
Which CRMs and systems do you integrate with?
SAP, Odoo, HubSpot, Dynamics and Inmobalia CRM. If yours has an API, it connects.
Out of the box with SAP, Odoo, HubSpot, Microsoft Dynamics and Inmobalia CRM. The usual channels are WhatsApp, the website chat, email and phone. If your system has an API or a reachable database, it connects. If it does not, we check it before quoting and tell you whether it is worth it.
Which languages do you deploy SEO and AI agents in?
Spanish, English, Portuguese, French, German and Italian, at native level.
Spanish, English, Portuguese, French, German and Italian at native level. The AI agents keep your brand tone in each one, and SEO content is written around how people search in that market instead of translated from Spanish. A German and a Portuguese buyer do not search for the same thing with the same words.
SEO, GEO and AEO
What is GEO and how is it different from SEO?
SEO works on your position in Google. GEO works on getting named inside an AI's answer.
Classic SEO works on where you sit in Google, with its ten blue links. GEO (Generative Engine Optimization) is about getting your name into the answer ChatGPT, Perplexity or Gemini gives. It changes the shape of the content: an AI quotes paragraphs that stand on their own, with a figure and a source, not pages you have to read end to end. Both are worked at once because they share the same technical base.
What is AEO and what is it for?
AEO prepares your content to answer a specific question in one quotable paragraph.
AEO is Answer Engine Optimization: writing so a specific question has a short, clear answer with a source right under the heading. It is what feeds Google's featured snippets and what a model copies when it summarises. In practice it means headings shaped as questions, an answer in two or three sentences and figures with their origin, which is exactly how this page is built.
How do I get ChatGPT or Perplexity to cite my brand?
With content that stands alone, sourced figures, correct schema and mentions off your own site.
Four things at once. One, blocks of text that answer a question without needing the rest of the page. Two, figures with their source and date, because models prefer what they can attribute. Three, correct structured data and an llms.txt telling crawlers which pages are worth it. And four, someone talking about you off your own site, because a model trusts three sources more than one.
How long does it take to see SEO and GEO results?
Technical fixes show in weeks. Positions and AI citations take 3 to 6 months.
The technical part (speed, structured data, indexing) shows in weeks and lifts the traffic you already had. New positions and citations inside ChatGPT or Perplexity take 3 to 6 months, because models reindex every so often and need to see your content in more than one place. Anyone promising AI citations in three weeks is guessing.
Do I have to rebuild my website to work on GEO?
Almost never. We fix what stops a crawler reading the content and rewrite the key pages.
Almost never. The first step is checking the content actually arrives in the HTML, because the most common fault is an accordion or a tab hiding the text so the crawler never sees it. Then the key pages are rewritten into blocks that stand on their own and the schema is fixed. If the site is so old that none of this can be touched, then yes, rebuilding is the right call, and we say so in the audit.
About IberiaIntel
Where is IberiaIntel based?
The registered office is in Tallinn, Estonia, and Spanish operations run from the Campo de Gibraltar.
IberiaIntel is the trade name of OÜ Iberyx Labs, registration 16738340, registered at Tartu mnt 67/1-13b, 10115 Tallinn, Estonia. The servers and GPUs are there too. Spanish operations run from the Campo de Gibraltar, in Cádiz, and we cover the coast up to Málaga. You can write to contact@iberiaintel.com or call +34 711 229 129.
Do you work with companies outside Spain?
Yes, across the European Union. We invoice from Estonia and work in six languages.
Yes. We work across the European Union, with clients in Spain, Portugal and Estonia. Invoicing comes from the Estonian entity, with intra-community VAT where it applies, and support is in the client's language. For local work in Spain we focus on Andalusia, with dedicated pages for the Campo de Gibraltar and for Málaga and the Costa del Sol.
What is the difference between NG-CHATBOT and a custom automation?
NG-CHATBOT answers common questions 24/7. A custom automation also acts on your systems.
NG-CHATBOT is the information desk: it answers the usual questions at any hour, on the site and on WhatsApp, and hands over to a person when needed. It costs little and goes live fast. A custom automation goes further: it writes into your CRM, books viewings, cross-checks data and triggers processes. If all you need is to stop answering the same thing twenty times a day, the chatbot is enough.
Written by Juan Holgado, Founder of IberiaIntel
Founder of IberiaIntel, the trade name of OÜ Iberyx Labs. Builds AI automations and does SEO, GEO and AEO work for companies operating between Spain and Estonia. Runs the model infrastructure inside the European Union and operations from the Campo de Gibraltar.
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